Support Center
Welcome to iStudyMate Support Center! Here we'll answer your questions or connect you with someone if you need more help.
What can we help you with today?
Frequently Asked Questions
How do I apply for a program?
Applying for a program through iStudyMate is simple:
- Create an account on our platform
- Search for your desired program
- Click "Apply Now" on the program page
- Complete the application form
- Upload required documents
- Submit your application and pay the application fee
Our team will review your application and guide you through the next steps.
What documents do I need for my application?
Required documents typically include:
- Passport copy
- Academic transcripts
- Degree certificates
- Language proficiency certificates (English/Chinese)
- Personal statement/Study plan
- Recommendation letters
- CV/Resume
- Physical examination form (for some programs)
Specific requirements may vary by university and program level.
Can you help me with my application and give me support?
Yes, we provide various levels of support for your application:
- Free basic support for all applicants
- Document review and feedback
- Program selection guidance
- Application status tracking
- Premium counseling services (additional fee applies)
You can contact our support team through your account dashboard or visit our Contact Us page for more information.
How To Contact Us
If you couldn't find the answer to your question, please don't hesitate to contact us directly.
Made with ❤️ by the iStudyMate team.
Join 50,000+ international students and get monthly updates
Receive Admissions, Scholarships & Deadlines Updates from Chinese Universities.
Unsubscribe anytime.